Delivery Information

Working Days:

In most cases you will be given a choice of delivery options when you are placing your order, each with an estimate of delivery time in 'working days'. We use the standard definition of a working day as being any day that is not a weekend or UK public holiday, coupled with an order cut-off time of 3:30pm. For example, if you place an order on a Friday before 3:30pm and select 'next working day' delivery you will receive your goods on Monday as that is the next 'working day'. Should your order be placed after 3:30pm it would not be processed until the following working day, so an order placed at 6pm on a Friday and with 'next working day' delivery would be processed on Monday and delivered on Tuesday.
Similarly, we are unable to dispatch goods on weekends and public holidays. For example, place an order on a Saturday choosing 'next working day' delivery and it will be processed on Monday for delivery on Tuesday. In this example, if the Monday happened to be a public holiday then the order would be processed on Tuesday for delivery Wednesday.
For added flexibility, Saturday delivery is also available for most items. Order by 3:30pm on a Friday and select the 'Saturday Delivery' option.

 

Personalised Items

Many of our products can be personalised so it is important to note that the cut-off time for ordering personalised goods for next day delivery is 12 noon, compared to 3:30pm for non-personalised items.

 


 

UK Mainland Delivery

 

Depending on the goods ordered and delivery option selected, your order will be sent using either Royal Mail or a courier service such as UPS or Interlink. The parcel(s) may need to be signed for.

Our goods are dispatched from different warehouse locations so not all delivery options are available for all items. The delivery options available for your order will depend on the goods ordered and will be shown during the checkout stage for you to select the delivery timescale that suits you best.

 


 

Delivery Guide: Place orders by 3:30pm to be processed to the following timescales.

STANDARD DELIVERY

FREE

No Minimum Order Value

Until Dec 31st

Delivery Type Delivery Timescale Price
Standard Delivery 2 to 4 Working Days £3.95
Express Delivery 1 to 2 Working Days £4.95 
Next Working Day 1 Working Day £7.95 
Saturday Delivery Saturday £12.95 

Highlands & Islands: Next Day and Express Delivery may not be available for all areas, including remote parts of Scotland, the Isle of Mann and the Channel Islands. The available options will be displayed in the checkout based on the delivery postcode.

Multiple Items: Orders containing more then one item can occasionally incur extra delivery charges. If this happens the charge will be shown in the checkout before you complete the order.

 

 


International Delivery

Includes UK offshore addresses such as the Isle of Mann and Chanel Islands.

 

We can deliver to almost anywhere on the planet with Royal Mail International Standard delivery.

A flat rate of £12.95 is applied to your order, regardless of the delivery country.

Delivery times can vary depending on the delivery country and can be anything up to 14 working days.


Important: Please read item descriptions carefully and also be aware that we are not able to ship certain products outside the UK. This includes alcohollic beverages, goods from certain suppliers and some bulky or fragile items. We will contact you as soon as possible to let you know if we cannot ship the goods you have ordered overseas.


 

Top